David Geipel, vice president of business development at CellSigns, says that the mobile experience is underpinned by a wide array of services. And newspapers better have strategies for each one.
What are some of the issues facing newspapers when it comes to implementing mobile phone technology?
Mobile isn’t new for many newspapers that have deployed WAP (wireless access protocol) sites with news, weather and sports content. They have been out for several years but most of those investments have not paid off. That’s because “mobile” encompasses a wider range of services to create an experience.
It’s not a single technology. The cornerstone of today’s successful mobile strategy is SMS (text messaging) and WAP. When you consider that a mobile phone can be a Web browser, an e-mail client, a telephone and an instant messenger, you really need to look for a strategy for each of these modes of communication. It also needs to reach consumers across various cell phone carriers like AT&T, Verizon and Sprint/Nextel.
Video will be the next big thing in the mobile space. Newer technologies like location-based services are still generating a lot of buzz right now.
How has the mobile technology industry changed over the past few years?
Over the last five years, the fastest growing form of wireless communication in the U.S. has been SMS/text messaging.
In just five years, text messaging has grown from over 18 million text messages a month to over 18.5 billion text messages sent each month in the U.S. It’s been growing 250 percent year over year. In other countries, there are more text messages sent than calls placed.
The mobile Internet will also revolutionize communication and entertainment in the near future as bandwidth increases on mobile networks. New services such as mobile video, photo sharing and music downloading will be all the rage over the next few years as the cell phone morphs into the next-generation communication device. Can anyone say iPhone?
Do you think mobile phone technology will help newspapers attract the young readership demographic?
Absolutely. According to Forrester Research, 78 percent of cell phone subscribers aged 18 to 26 use data services. Whether it’s teens, tweens or Generation X, Y or Z, they can all be lumped in as the mobile generation, or the consumer on the go.
The only way to reach this demographic is to talk their talk and create services that are useful and are of interest. They may not be picking up the paper, but their phone is with them and they know how to use it. SMS is to Gen-Y as e-mail was to Gen-X.
What Web 2.0 technology trends should newspapers pay attention to?
The newsroom has changed. Breaking news is now being reported as it happens through text message posts, mobile e-mail, camera phone photos and mobile video taken from cell phones. Some reporters are being equipped to report from the street and are now being called mojos, or mobile journalists.
Publisher Web sites will soon morph into places where collective intelligence resides. Blogs from actual editors and reporters will become the norm and garner greater readership across the Internet.
The move toward hyper-local puts the spotlight back on the street-by-street news. It also puts the spotlight on social networking applications, microsites and mash-ups — blending technologies.
Mobile technologies will allow advertisers to publish mobile special offers and specials to an opt-in list managed by the publisher. The customer will get the offer immediately on their phone, which reiterates the value of the subscriber relationship.
In the end, mobile is the universal connector between the customer and others with similar interests across all of the newspaper franchises, including news, weather, sports, promotions, and classifieds.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment